At Radical Mastery, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://radicalmastery.com and engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Register for our programs or services

Fill out contact forms or inquiry forms

Subscribe to our newsletter or mailing list

Participate in training sessions, workshops, or coaching programs

Communicate with us via email, phone, or other channels

Provide feedback or testimonials

This information may include:

Name and contact information (email address, phone number, mailing address)

Company name and job title (for corporate clients)

Demographic information

Professional background and goals

Payment and billing information

Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

IP address and geographic location

Browser type and version

Device information (operating system, device identifiers)

Pages visited, time spent on pages, and navigation paths

Referring website or source

Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

Remember your preferences and settings

Understand how you use our website

Improve website functionality and performance

Analyze traffic and usage patterns

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

To provide, operate, and maintain our coaching, training, and consulting services

To process registrations and manage your participation in programs

To communicate with you about services, schedules, and updates

To customize and personalize your experience

To provide customer support and respond to inquiries

2.2 Business Operations

To process payments and manage billing

To maintain records and documentation

To analyze and improve our services and website

To develop new programs and offerings

To conduct research and gather feedback

2.3 Marketing and Communications

To send newsletters, updates, and promotional materials (with your consent)

To inform you about upcoming programs, events, and opportunities

To share relevant content, resources, and insights

2.4 Legal and Security

To comply with legal obligations and respond to legal requests

To protect our rights, privacy, safety, and property

To detect, prevent, and address fraud or security issues

To enforce our terms and conditions

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Website hosting and maintenance providers

Payment processors and financial institutions

Email marketing platforms

Customer relationship management (CRM) systems

Analytics and data analysis services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to:

Comply with legal obligations

Protect and defend our rights or property

Prevent or investigate possible wrongdoing

Protect the safety of users or the public

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when sharing testimonials or success stories (with proper authorization).

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit and at rest

Secure server infrastructure and firewalls

Access controls and authentication procedures

Regular security assessments and updates

Employee training on data protection practices

Please note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will always use commercially reasonable efforts to protect your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

The nature and sensitivity of the information

Legal, regulatory, and contractual obligations

The purposes for which we collected the information

Whether we have a legitimate business need to retain the information

When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

6.2 Correction and Update

You have the right to request that we correct or update inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request that we delete your personal information, subject to certain legal exceptions and retention requirements.

6.4 Opt-Out of Marketing

You can opt out of receiving marketing communications from us at any time by:

Clicking the "unsubscribe" link in our emails

Contacting us directly using the information provided below

Updating your communication preferences in your account settings

6.5 Object to Processing

You may have the right to object to certain types of processing of your personal information, such as processing for direct marketing purposes.

6.6 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:

Update the "Last Updated" date at the top of this policy

Post the revised policy on our website

Notify you of material changes via email or prominent notice on our website

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: You can opt out of the "sale" of your personal information (we do not sell personal information).

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

The right to access your personal data

The right to rectification of inaccurate data

The right to erasure ("right to be forgotten")

The right to restrict processing

The right to data portability

The right to object to processing

Rights related to automated decision-making and profiling

You also have the right to lodge a complaint with a supervisory authority in your country.

13. New Zealand Privacy Rights

As we operate in New Zealand, we comply with the Privacy Act 2020. You have rights to:

Request access to your personal information

Request correction of your personal information

Request deletion of your personal information in certain circumstances

Make a complaint to the Privacy Commissioner if you believe we have breached your privacy

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Radical Mastery by 360tuned

Email: [email protected]

Website: https://radicalmastery.com/

General Inquiries: [email protected]

We will respond to your inquiry within 30 days or as required by applicable law.

Acknowledgment: By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.